At FNTSYWRLD, accessible through https://fntsywrld.ae, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or make a purchase.
1. Who We Are
Our website address is: https://fntsywrld.ae.
FNTSYWRLD is an e-commerce brand operating in the United Arab Emirates (UAE).
For any questions regarding this Privacy Policy or how your personal information is handled, you can contact us at:
Email: fantasyworld–@hotmail.com
2. Information We Collect
When you visit our website, create an account or place an order, we may collect the following information:
- Full name.
- Email address.
- Phone number.
- Billing and delivery address.
- Order details and purchase history.
- Payment transaction information.
- IP address and browser information.
- Any information you voluntarily provide through our contact forms or customer support channels.
We only collect information necessary to operate our website, process orders and provide our services.
3. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders.
- Arrange shipping and delivery.
- Process payments and refunds.
- Communicate order confirmations and delivery updates.
- Respond to customer enquiries and support requests.
- Improve our website, products and shopping experience.
- Prevent fraudulent transactions and detect suspicious activity.
- Comply with applicable legal and regulatory requirements.
We will not sell your personal information to third parties.
4. Comments
If visitors leave comments on our website, we collect the information displayed in the comments form, along with the visitor’s IP address and browser user agent information to help detect spam.
An anonymised string generated from your email address may be provided to the Gravatar service to determine whether you are using it.
Gravatar’s Privacy Policy is available at: https://automattic.com/privacy/.
Once your comment is approved, your profile picture, if applicable, may be visible publicly alongside your comment.
5. Media
If you upload images to our website, we recommend avoiding images containing embedded location information (EXIF GPS data).
Visitors may be able to download images from our website and extract any location information embedded within them.
6. Cookies
Our website uses cookies to improve your browsing experience and website functionality.
Cookies are small files stored on your device that help us remember certain information and preferences.
We may use cookies to:
- Remember your shopping cart contents.
- Maintain your login session.
- Remember your website preferences.
- Improve website performance and functionality.
- Analyse website traffic and visitor behaviour.
- Support payment and checkout processes.
If you leave a comment, you may choose to save your name, email address and website in cookies for convenience. These cookies may last for one year.
If you visit our login page, a temporary cookie may be set to check whether your browser accepts cookies. This cookie contains no personal information and is removed when you close your browser.
When you log in, cookies may be used to save your login information and screen preferences. Login cookies generally last for two days, while screen preference cookies may last for one year. Selecting “Remember Me” keeps your login active for up to two weeks.
If you log out, your login cookies will be removed.
If you edit or publish an article, an additional cookie may be saved in your browser. This cookie contains no personal information and expires after one day.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including the checkout process.
7. Embedded Content from Other Websites
Our website may include embedded content from third-party websites, such as videos, images, social media posts or other external content.
Embedded content behaves in the same way as if you visited the external website directly.
These third-party websites may collect information about you, use cookies, implement tracking technologies and monitor your interaction with their content.
We are not responsible for the privacy practices of external websites. We recommend reviewing their respective privacy policies.
8. Who We Share Your Data With
We may share relevant personal information with trusted third-party service providers when necessary to operate our business and fulfil your orders.
These may include:
- Payment processing providers.
- Delivery and courier companies.
- Website hosting and technical service providers.
- Fraud prevention and security services.
- Analytics and website performance providers.
These providers may only access the information necessary to perform their services, subject to applicable contractual and legal requirements.
If you request a password reset, your IP address may be included in the password reset email.
We do not sell or rent your personal information to third parties.
9. How Long We Retain Your Data
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
If you leave a comment, the comment and its metadata may be retained indefinitely to help us recognise and automatically approve follow-up comments.
For customers who create an account, we store the personal information provided in their user profile.
Registered users can view, edit or request deletion of their personal information, except for their username where it cannot be changed.
Order and transaction records may be retained for accounting, administrative, legal and regulatory purposes.
10. What Rights You Have Over Your Data
Depending on applicable UAE data protection laws, you may have the right to:
- Request access to the personal information we hold about you.
- Request a copy of your personal information.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal information, subject to applicable legal retention requirements.
- Object to or request restrictions on certain types of data processing where applicable.
To exercise these rights, please contact us at:
We may need to verify your identity before processing your request.
11. Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Certain personal information may also be processed by third-party service providers involved in payment processing, website hosting, analytics and order fulfilment.
Depending on the services used, your information may be processed or stored outside the UAE. Where applicable, we take appropriate steps to ensure that such transfers comply with relevant data protection requirements.
12. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, loss or misuse.
However, no online platform or electronic transmission method can be guaranteed to be completely secure.
13. Changes to This Privacy Policy
FNTSYWRLD reserves the right to update or modify this Privacy Policy whenever necessary.
Any changes will be published on this page, and the updated version will become effective upon publication.
We encourage visitors and customers to review this page periodically.
14. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Brand: FNTSYWRLD
Website: https://fntsywrld.ae
Email: fantasyworld–@hotmail.com
Location: United Arab Emirates
Thank you for trusting FNTSYWRLD.